Guest Directory

A - Z

Check-out 

Check-out time is 11am or 12pm if you booked directly. All part of our Bookings with Benefits. Need a lie-in? We can offer a later departure for £10 per hour based on availability.

Comfort Heating 

To change the setting from cooling to heating and vice versa, press the up arrow to make the room warmer or the down arrow if you’d prefer it to be cooler. You can adjust the speed of the air conditioning by pressing the fan icon.

Fire Precaution 

The hotel is equipped with fire detection and alarm systems. Please familiarise yourself with the fire evacuation instructions in your bedroom. There is a plan of your nearest fire exit from your bedroom by the bedroom door. If you are hearing, sight or mobility impaired and would need any assistance to evacuate in case of emergency, please inform Reception. If you discover a fire, please operate the nearest fire alarm call point and evacuate to the designated hotel assembly point where you will be met by a member of the hotel team.

Hair Dryer & Ironing 

We provide hair dryers, irons and ironing boards in all of our bedrooms which can be found in the cupboard.

Laundry 

In your desk drawer a laundry bag and price list is available.

Phone Calls 

Need to phone a friend? All calls are priced per minute. To dial an outside line, tap in ‘9’ before the phone number...

Reception 

Simply pick up the phone and hit ‘0’, we’re available 24/7.

Parking 

Limited secure car parking is available on a first-come, first-served basis; regrettably, we are unable to reserve spaces. The parking charge is £10 per day Sunday - Thursday and £12.50 on Friday, Saturday & Race Days. Spaces must be vacated in line with bedroom check-out time.

Shower Mat 

A non-slip shower mat is available for your use. This can be found rolled in your cotton bathroom mat.

Smoking 

We strive to keep our rooms clean for every guest and operate a strict no-smoking policy. You will be charged a deep cleaning fee of £250 if we detect you have been smoking in the bedroom.

Wi-Fi & Internet 

We are pleased to offer complimentary Wi-Fi for everyone. To get online, select ‘ABode Hotels’ from the network list, open your web browser, and connect via the BT Wi-Fi page.

Wine & Dine

Breakfast 

Monday - Friday: 7am - 10am | Saturday & Sunday: 8am - 11am
Served in the 5th Floor Brasserie, choose from freshly baked pastries, cold-pressed juices or chia breakfast pots for the ultimate morning health kick. For something a little heartier, opt for our perfectly cooked full English breakfast or our zesty smashed avocado and poached eggs on toasted sourdough.

Dinner 

Monday - Sunday 12pm - 9.30pm
Discover a relaxed and sophisticated dining experience at the ABode Chester and indulge in a curated selection of small plates, meticulously crafted by our talented chefs to deliver eclectic flavours with every bite.

Brasserie ABode Bar 

Monday to Thursday 5pm - 10.30pm & Friday to Sunday 12pm - 11pm
After the sun goes down, sit back, relax and watch the evening unfold in our ground-floor Brasserie Abode Bar. Choose from our list of hand-crafted cocktails created by our expert mixologists; enjoy a classic espresso martini by the bar or watch live Sky Sports with friends.

Afternoon Tea 

Monday - Sunday 2.30pm - 5pm (pre-booking essential)
Sit back and relax in the comfort of our stylish Brasserie with elegant finger sandwiches and a selection of delicious cakes and scones.

Room Service 

We are pleased to offer a choice of dishes from the Brasserie Abode menu in our rooms, for those days where leaving the sheets isn’t an option. With a selection of dishes available 24 hours a day, just pick up the phone and hit ‘0’ to place your order. Please note, all orders include a £5 tray charge. When you’re done and dusted just leave the tray outside your door and drop us a line to pick it up.

Out & About

Brimming with old-world charm and a rich cultural history, Chester is a cosmopolitan city renowned for its cobbled streets framed by quaint timber-framed buildings. ABode Chester is set within a coveted spot in the heart of the city, just a short walk from shops, remarkable historic sites and a lively nightlife. If you’re looking to pass time in this fascinating city, we’ve knocked up a short guide, there’s always something to do around here!

Cultural 

Home to two unique theatre spaces, a boutique cinema and an inspirational library, head to Storyhouse to experience everything from home-produced new stage adaptations to comedy nights. The Grosvenor Museum accommodates an impressive collection of art and artefacts and you can even trace Chester’s social history in their Period House, where each room is themed around everyday life throughout the centuries.

History 

For a fascinating insight into Chester’s colourful history, walk the two-mile circuit along the walls that surround the historic centre, once the city’s ancient defensive walls. Stop off at the Eastgate clock –originally built for Queen Victoria’s Diamond Jubilee – or visit the wishing steps, where local legend claims that your wish will come true if you run up and down the steps while holding your breath! Be absorbed by the beautiful gothic architecture of Chester Cathedral and take in the fantastic views of the city and countryside beyond at the top of the bell tower. Explore the remains of the Roman amphitheatre or be transported back in time at the medieval Chester Castle.

Nightlife 

Meander through the cobbled streets of Chester and you’ll find an eclectic mix of pubs, bars and restaurants tucked away in every corner. Take in the rustic charm of one of the city’s many traditional pubs or watch the evening unfold with a cocktail in hand in a lively bar.

Shopping 

Unique to Chester, the two-tiered galleried Rows of timber-framed buildings house high-street staples and an array of independently owned stores offering jewellery, clothing and homeware. Just a five-minute walk away, the Grosvenor Shopping Centre is an indoor shopping destination housing over 60 stores. Be sure to head to the charming cobbled streets of Godstall Lane and Rufus Court to watch the world go by in one of the many cosy cafés.